IT Support Options
No Lock-In Contracts. Sliding-Scale Pricing Options.
Managed IT Support Plans
One size does not fit all…. especially when it comes to IT for business.
We’ve been around the traps for a while and one thing we know is that every business is unique, and so are their technology requirements. And if you don’t have the right IT solution, or the right ongoing support, this can be really detrimental to your business, not to mention incredibly frustrating!
This is why we offer fully customisable Standard and Premium IT Management and Support plans tailored exactly to what your business need when it comes to software, security, platforms, hardware and all the bit in between.
We make it a priority to get to know you and your business, working collaboratively with you to equip your workplace with a reliable and robust IT solution. We identify potential areas of vulnerability or threat, and provide actionable solutions to resolve these issues. Every plan is designed to meet your needs now, but importantly, with the scalability and adaptability to continue to meet your needs as your business evolves, and as technology evolves. And if you need one-off IT help? No problem - we have an ad hoc IT support option available too.
What can our IT Support Plans include?
With a dedicated team of local IT experts you’re in good hands.
Our It support plans can include:
IT Helpdesk - Staff to assist you with day-to-day issues
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Technology consultations and road-mapping
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System maintenance - ensuring your It systems stay secure, operational, and patched
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Network Management - optimising and overseeing your network for efficiency
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Proactive monitoring - Allowing us to fix issues before you’re impacted
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Microsoft licensing solutions and management
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Security Solutions - Defend threats with a complete security solution
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Backup Solutions - Onsite and offsite backup, secure & tested regularly
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Plus many other services and solutions such as hosting, phone and internet plans, cabling, and more.
Dedicated Local IT Management and Support
We are committed to offering the very best IT management and support for Perth based businesses. Haycom is built on the level of customer service we provide, and that will never change.
You can be rest assured that with us, you will never talk to a machine. Our team is made up of real people (who you’ll most likely be on a first name basis with), based right here in Perth.Through our ongoing management and monitoring, we ensure your IT solution is continually aligned to support growth, protect your business and ensure smooth operations. And if something does go wrong, our rapid response times ensure things are back up and running in no time. Our IT support includes an IT helpdesk as well as on-site, off-site and 24 hour support - so whatever happens, we’ve got your back.
